Download Troubleshooting

 

If you are having trouble downloading, you may fit into one of the following categories:

 

1. If you are not at my website, Themestress Desktop Enhancements, the site you are downloading from is unauthorized to distribute my work and they are bandwidth thieves.

Just click the website name in the paragraph above to come to my site where you will find all my work available.

 

2. If you are at my website and the downloads will not function, check the address slot in your browser. It must show the entire address: http://www.themestress.com.

You can reach the web pages with the "www" missing, but the download links will not be functional.

 

3. In order to download, the ftp server where the download files are located MUST be able to ascertain that you are attempting to access the files from themestress.com.

Many kinds of software, either browser or security software, has a setting that can be on or off regarding masking or not revealing the "site last visited." In order for you to be able to download any files on this site, that information must be revealed to the ftp server in order to start the download.

If the ftp cannot ascertain that you are coming from themestress.com, it presumes you are trying to access the download file illegally and you will get an error page and the download will not begin.

You should check your security settings for a switch you can turn on or off regarding "the site last visited" and turn that off at least until the download is complete. Then you can switch it back on if you wish.

 

4. If you use Norton Internet Security, there is a setting called "privacy control." This switch can be turned on and off to allow downloading.

 

These are the known conflicts. It is safe to turn off the setting on my site. I have no popup advertising or other types of tracking devices on my site. Any statistics gathered regard traffic and are strictly for my own private use and not shared in any manner.

 

Please keep in mind that there is no possible way I can provide support technology for all systems and all settings and all programs. I will, however, do my best to facilitate you being able to download files from my website.

Email Themestress

I CANNOT AND DO NOT EMAIL DOWNLOAD FILES.

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